We ask that any changes or cancellation to your reservation be made no less than 24 hours (48 hours for our Private Lounge) prior. Please be mindful we may not always be able to accommodate last-minute changes to bookings - this includes adding additional guests or switching to larger tables. 

Bookings for parties over 4 guests or for special events such as our Bottomless Package, we request payment details via the secure Stripe payment platform in order to confirm booking (Nothing will be debited from your card when making the booking).​ 

Lucky 8 reserves the right to charge a cancellation fee of $20 per person (or a set fee of up to $50 per person for special events) when one of the following conditions has been met:

1. Booking is cancelled within 24 hours (48 hours for our Private Lounge).

2. Guests do not show up for the reservation (bookings will be considered no-show after 15 minutes without notice). 

3. Party size is less than the original booking by 2 or more guests without notice.​

The cancellation fee will be deducted from the registered card on file.

If the need to cancel arise, please cancel 24 hours prior(48 hours for our Private Lounge) to avoid the cancellation fee being charged.​​

We appreciate your understanding and cooperation in respecting our venue policies and supporting the hospitality industry. We look forward to welcoming you!

Our QR Code ordering platform displays common allergen information, for specific allergies or dietary requests please email the restaurant: hello@lucky8.co.nz.

We will endeavour to accommodate your dietary requirements, but will not be able to guarantee cross contamination for the following ingredients: Onion, Garlic, Soy, Sesame. ​​​​​​

Please note that music volume gradually increases over the course of the evening, and we generally feature a live DJ on Friday and Saturday nights.

No smoking is permitted in the restaurant. Anyone caught doing so will be removed immediately. This includes vaping and any illegal substances.

Host Responsibility: Lucky 8 complies with the Sale and Supply of Alcohol Act 2012 and therefore enforce the responsible consumption of alcohol by all our guests. If any guest of the group does not have a valid form of ID required by New Zealand Law, or is underage, no alcohol will be served to the entire party as per our licence. Due to the nature of the venue and ordering system we cannot take responsibility for alcohol consumption of minors. Minors must be accompanied by a parent or legal guardian. Proof of relationship may be requested. Irresponsible drinking, such as sculling drinks or consuming them at an unusually fast pace, may result in intentional delays or a complete stop in service. We offer non-alc0holic beverages and food at all times and will stop service to any intoxicated persons. No alcohol can be taken off premises. BYO alcohol is not permitted. Alcohol purchased outside of the venue (i.e. gifts) may be kept safe by the host however, consumption of liquor not purchased at the venue may result in removal of guests from the premises. 

We appreciate your understanding and cooperation in respecting our venue policies and supporting the hospitality industry. We look forward to welcoming you!

Bottomless Package bookings are highly recommended and each seating runs for 120 minutes. Last order for Bottomless drinks will be taken 15 minutes prior to the end of your session.  Late arrivals do not incur late start time, extensions will not be given to the dining time. Minimum 2 people and Maximum group size of 8 people per table. Booking for a group of 9 or more? Large bookings must be arranged and confirmed by us. All guests attending must participate in same package & will be charged the same fee regardless of participation or dietary requirements. This includes those who are not consuming alcohol as non-alcoholic beverages are available as part of the package. Food is not bottomless in our package offering however selected cocktails& selected house beverages are.​

Host Responsibility: Lucky 8 complies with the Sale and Supply of Alcohol Act 2012 and therefore enforce the responsible consumption of alcohol by all our guests. If any guest of the group does not have a valid form of ID required by New Zealand Law, or is underage, no alcohol will be served to the entire party as per our licence. Due to the nature of the venue and ordering system we cannot take responsibility for alcohol consumption of minors. Minors must be accompanied by a parent or legal guardian. Proof of relationship may be requested. Guests will NOT be served more than one beverage at a time as part of the Bottomless package. Drinks are served on a “Glass-swap” basis—a new drink will only be served when an empty glass is returned to a staff member. Irresponsible drinking, such as sculling drinks or consuming them at an unusually fast pace, may result in intentional delays or a complete stop in service. We offer non-alcoholic beverages and food at all times and will stop service to any intoxicated persons. No alcohol can be taken off premises. BYO alcohol is not permitted. Alcohol purchased outside of the venue (i.e. gifts) may be kept safe by the host however, consumption of liquor not purchased at the venue may result in removal of guests from the premises. The Bottomless Brunch package is strictly for dine-in purposes. No alcohol can be taken off premises.